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Catholic Charities Corporation Administrative Offices:

7911 Detroit Avenue
Cleveland, OH 44102

(216) 334-2900

Our Trainings

Job & Career Training currently offers the following trainings to those who have enrolled in our program and completed orientation.

Basic Computer Training

Basic computer skills are essential when searching for employment in today's world.

We offer bi-weekly training sessions for individuals who have minimal computer skills so that they may begin to use a computer independently and complete common tasks related to job search or successful job placement.

In addition to learning how to use a keyboard, mouse and computer, individuals will also receive training and gain proficiency in the following systems & programs:

  • Microsoft Windows
  • Microsoft Office
  • Email & Internet

Basic Computer Training is available from 12 p.m. to 2 p.m. on Tuesdays and 9 a.m. to 12 p.m. on Wednesdays.

Community Health Worker Training

Do you enjoy helping people of all backgrounds in your community while promoting healthy living, self-care and overall wellness? Community health workers serve as a link between health and social services and the community, and assist others in accessing the resources they need to maintain their health.

We are looking for friendly, responsible individuals who respect the beliefs and traditions of others. Community health workers are positive role models in their communities, and are motivated to teach others in a non-judgmental environment.

If this sounds like a great fit for you, click below for more information. Our fall session begins on September 15, 2020.

Learn More

*All participants must be 18 years of age or older, have a high school diploma/GED, and must be able to pass a background check.

Customer Service Training

Our intensive Customer Service Training teaches individuals to think and act beyond traditional boundaries. Through this innovative training, participants learn both interpersonal communication and employment preparation skills so that they may feel confident and excel in the workplace.

Topics covered in this training include:

  • Professionalism in the workplace
  • Leadership and teamwork
  • Time management
  • Multi-tasking
  • Conflict resolution
  • Resume writing
  • Interview skills
  • Spoken & written English

Customer Service Training is a four-day intensive training that is only offered four times a year. It is typically offered once per quarter, from 9 a.m. to 1 p.m. Monday to Thursday.

Individuals interested in this training must also submit a cover letter and resume to be considered for participation.

Please contact us to learn more about training requirements and when our next Customer Service Training will be offered.

Job Club

Job searching can be incredibly difficult, especially in today's competitive economic environment.

Job Club is a weekly meeting where individuals receive the resources and support vital to a successful job search. In Job Club, participants will be able to identify their skills and abilities, create job and career goals, perfect their resume, and meet with prospective employers.

Job Club is available from 10 a.m. to 12 p.m. Tuesdays and Fridays.

Job Readiness Training

Finding full-time or part-time employment in today's economy can be a challenge.

Our Job Readiness Training teaches individuals the hard and soft skills necessary to jump-start their job search and begin their journey to success. During this two-week training, participants will also learn new job searching methods as well as how to best market themselves to an employer.

Other topics covered in this training include:

  • Coping with stress and time management
  • Customer service and active listening skills
  • Financial literacy and critical thinking
  • Job search and building an online presence
  • Workplace etiquette and problem-solving/conflict resolution
  • Interview skills and techniques

Individuals who participate in Job Readiness Training will also have the opportunity to create and develop a professional profile, including a resume, cover letters and reference letters to assist them in their employment search.

Job Readiness Training is a six-day training that spans over the course of two weeks. It is offered from 9 a.m. to 12 p.m., Tuesday, Wednesday and Friday.

Please contact us to learn when our next Job Readiness Training will be offered.

The above-listed trainings are available to consumers who have completed orientation and are enrolled in Job & Career Training at St. Philip Neri. Trainings are offered on select days and times, and consumers may need to meet certain requirements to participate in a specific training. For detailed information, please call our office at (216) 426-9870 ext. 24.

Catholic Diocese of Cleveland Part of the Catholic Diocese of Cleveland

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