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Catholic Charities Corporation Administrative Offices:

7911 Detroit Avenue
Cleveland, OH 44102

(216) 334-2900

Our Trainings

Job & Career Training currently offers the following trainings to those who have enrolled in our program and completed orientation.

Basic Computer Training

Basic computer skills are essential when searching for employment in today's world.

We offer bi-weekly training sessions for individuals who have minimal computer skills so that they may begin to use a computer independently and complete common tasks related to job search or successful job placement.

In addition to learning how to use a keyboard, mouse and computer, individuals will also receive training and gain proficiency in the following systems & programs:

  • Microsoft Windows
  • Microsoft Office
  • Email & Internet

Basic Computer Training is available from 12 p.m. to 2 p.m. on Tuesdays and 9 a.m. to 12 p.m. on Wednesdays.


Community Health Worker Training

Do you enjoy helping people of all backgrounds in your community while promoting healthy living, self-care, and overall wellness? Community health workers serve as a link between health and social services and the community and assist others in accessing the resources they need to maintain their health.

We are looking for friendly, responsible individuals who respect the beliefs and traditions of others. Community health workers are positive role models in their communities and are motivated to teach others in a non-judgmental environment.

If this sounds like a great fit for you, click below for more information.

Learn More

*All participants must be 18 years of age or older, have a high school diploma/GED, and must be able to pass a background check.

Customer Service Training

This training program is available online!

Our intensive Customer Service Training teaches individuals to think and act beyond traditional boundaries. Through this innovative training, participants learn both interpersonal communication and employment preparation skills so that they may feel confident and excel in the workplace. Participants can choose from two areas of customer service focus, Call Center, or Human Interaction.

Topics covered in this training include:

  • Professionalism in the workplace
  • Leadership and teamwork
  • Time management
  • Multi-tasking
  • Conflict resolution
  • Resume writing
  • Interview skills
  • Spoken & written English

Customer Service Training is a four-day intensive training that is only offered four times a year. It is typically offered once per quarter, from 9 a.m. to 1 p.m. Monday to Thursday.

Please contact us to learn more about training requirements and when our next Customer Service Training will be offered.


Job Club

Job searching can be incredibly difficult, especially in today's competitive economic environment.

Job Club is a weekly meeting where individuals receive the resources and support vital to a successful job search. In Job Club, participants will be able to identify their skills and abilities, create job and career goals, perfect their resume, and meet with prospective employers.

Job Club is available from 10 a.m. to 12 p.m. Tuesdays and Fridays.


Professional Development Training 

This training program is available online!

Our Professional Development Training provides participants with the knowledge needed to improve and increase their skills, obtain a new career, or prepare for new opportunities in their current role. During this training, participants will learn about various topics that will allow them to feel confident and excel in the workplace.

Core professional courses include:

  • Money Management
  • Networking
  • Coping with Stress
  • Communication
  • Teamwork
  • Problem Solving

Participants may also choose from additional courses offered, including: Resume Reflections, Five Golden Rules of Goal Setting, Active vs. Passive Job Search, and Health and Wellness.

Those wishing to enroll must be registered with Job & Career Training. Please contact us to learn more and to get started.


The above-listed trainings are available to consumers who have completed orientation and are enrolled in Job & Career Training at St. Philip Neri. Trainings are offered on select days and times, and consumers may need to meet certain requirements to participate in a specific training. For detailed information, please call our office at (216) 426-9870 ext. 24.

Child Development Associate (CDA)

The Early Child Care Education/Child Development Associate (CDA) is the most widely recognized credential in early child care education (ECE) and is a key stepping stone on the path of career advancement in ECE. 

The CDA credential is based on a core set of competency standards that guide early care professionals as they work toward becoming qualified teachers of young children. CDA students will learn how to nurture the emotional, physical, intellectual, and social development of children.

Upon completion of the classroom hours, students will be prepared to begin working in a Step Up To Quality rated childcare center. Earning a CDA credential will enhance a student’s job opportunities and pay rate in the field.

Program Criteria

This 6-month program is open to applicants who have a high school diploma or equivalent AND a desire to work with children. Students are required to complete 120 classroom hours and 480 practicum to graduate from this program.

Program Cost

Scholarships Available!

If you are interested in working in earning a certified credential in Early Childhood Education. Please complete the application below.

Apply Now

Catholic Diocese of Cleveland Part of the Catholic Diocese of Cleveland

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